Privacy Policy
This Privacy Policy describes how Crosspad Team ("we", "us", or "our") collects, uses, and protects your personal information when you use the Crosspad platform.
**π View all legal documents
1. Information We Collect
1.1 Account Information
When you register for an account, we collect:
- Username
- Email address
- Password (stored as a secure hash, never in plain text)
1.2 Usage Data
We automatically collect certain information when you use the Service:
This data is collected through Google Analytics to help us understand how users interact with our platform and improve the Service.
- Pages visited and features used
- Browser type and version
- Device type and screen resolution
- Referring URL
- Session duration and interaction patterns
1.3 User Content
We store the content you upload and create on the platform, including:
- Audio samples and sound files
- Kit configurations and settings
- Kit metadata (names, descriptions, categories)
1.4 Technical Data
Our infrastructure provider Cloudflare automatically collects:
- IP address (for security and performance purposes)
- Request headers and metadata
- Connection information
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Process your account registration and manage your account
- Store and serve your uploaded content
- Analyze usage patterns to improve user experience (via Google Analytics)
- Protect against unauthorized access and abuse (via Cloudflare security and rate limiting)
- Send important service-related notifications
- Enforce our Terms of Service
3. Data Storage and Infrastructure
3.1 Cloudflare Services
Your data is processed and stored using Cloudflare's infrastructure:
All data is handled within Cloudflare's global network. Please refer to Cloudflare's privacy policy for details on their data handling practices.
- Cloudflare D1 β Our primary database for account information, kit metadata, and application data
- Cloudflare R2 β Object storage for audio samples and uploaded files
- Cloudflare KV β Key-value storage used for rate limiting and session management
- Cloudflare Workers β Serverless compute that processes your requests
3.2 Data Retention
We retain your data for as long as your account is active. If you request account deletion:
Step 1: Anonymization (Automatic)
When you click Delete in your profile settings:
Step 2: Complete Deletion (Requires Contact Form)
For full deletion that removes all kits, sounds, and data permanently:
1. Click Delete in profile β you'll receive a deletion code via email
2. Visit our Contact Form and select "Account Deletion Request"
3. Enter your email and the deletion code
4. Agree to both checkboxes and submit
5. Complete data removal may take up to 30 days to process
Some anonymized data may be retained for analytical and legal purposes as required by law.
- Your account enters a 24-day grace period with status "anonymization pending"
- After 24 days, your account is automatically anonymized:
- Username becomes "User"
- Avatar is removed
- Login credentials are deleted (you cannot log in)
- Your public kits and sounds remain visible
- You can undo anonymization within the 24-day grace period by contacting support
4. Analytics
4.1 Google Analytics
We use Google Analytics to collect and analyze usage data. Google Analytics uses cookies and similar technologies to track user interactions. The data collected includes:
Google Analytics data is processed by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, see Google's Privacy Policy.
- Page views and navigation patterns
- Session duration and frequency
- Device and browser information
- Geographic location (country/region level)
4.2 Cloudflare Analytics
Cloudflare provides us with aggregated analytics about traffic patterns, security threats, and performance metrics. This data is generally anonymized and used for infrastructure monitoring.
5. Data Sharing
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers β With Cloudflare and Google as described above, solely to provide and improve the Service
- Legal Requirements β When required by law, court order, or governmental authority
- Safety β To protect the rights, property, or safety of Crosspad, our users, or the public
- Business Transfers β In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement reasonable security measures to protect your data:
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
- Passwords are hashed using secure algorithms before storage
- All connections are encrypted via HTTPS/TLS
- Rate limiting is enforced to prevent abuse
- Access to infrastructure is restricted and monitored
- Cloudflare provides DDoS protection and Web Application Firewall
7. Your Rights
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, please contact us through the platform.
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (_see Terms of Service Β§12 for deletion timelines_)
- Object to or restrict processing of your data
- Export your data in a portable format
8. Children's Privacy
Crosspad is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own through Cloudflare's global network. By using the Service, you consent to such transfers. Cloudflare maintains appropriate safeguards for international data transfers.
10. Contact Form Data Retention
When you submit a contact form inquiry, we store your email address and message content for 12 months to facilitate follow-up communication regarding your inquiry.
10.1 Purpose of Retention
We retain this information to:
- Respond to your inquiry and any follow-up questions
- Track the status of your request or report
- Provide continuity in customer support communications
- Maintain records for legal and compliance purposes
10.2 Your Consent
By submitting the contact form, you consent to the storage of your email address for the 12-month retention period. You may request early deletion of your contact data at any time by submitting a new contact form with a deletion request.
10.3 Data Security
Contact form submissions are stored securely in our database and are only accessible to authorized personnel for support and administrative purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
12. Data Controller and Contact
The administrator of your personal data is Kacper Kijek, representing Crosspad Team (KRS: 0000123456).
For any questions about this Privacy Policy or your data, please contact us:
_*π Back to all legal documents*_
- Email: xazu.work@gmail.com
- Address: Budy Czarnockie 32, PiΔ tnica Poduchowna 18-421, Polska
- Platform: Through the Crosspad platform contact form